Master Professional Baking Skills

Privacy Policy

Information Collection and Use

BakeSuccess Hub collects personal information to provide educational services and improve user experience. We collect information you provide directly, such as when you register for courses, contact us, or participate in surveys.

Types of Information Collected

• Contact information (name, email, phone number)
• Educational background and baking experience
• Course progress and performance data
• Payment information (processed securely through third parties)
• Technical information (IP address, browser type, device information)

Use of Information

We use collected information to provide course access, process payments, communicate about services, personalize learning experience, and improve our platform. We do not sell personal information to third parties.

Data Protection and Security

We implement appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. Data is encrypted in transit and at rest using industry-standard protocols.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time. Contact us at [email protected] for data requests.

Terms of Service

Course Access and Enrollment

By enrolling in BakeSuccess Hub courses, you agree to these terms. Course access is provided upon payment and is subject to our academic policies. You are responsible for maintaining the confidentiality of your account.

Intellectual Property

All course content, including videos, text, recipes, and materials, are protected by copyright and belong to BakeSuccess Hub. Students may use materials for personal learning but may not redistribute, reproduce, or use for commercial purposes without permission.

Student Responsibilities

Students must provide accurate information, follow course guidelines, respect intellectual property, and maintain appropriate conduct in community forums. Violations may result in account suspension or termination.

Refund Policy

Refunds are available within 30 days of enrollment if less than 25% of course content has been accessed. Refund requests must be submitted in writing with explanation. Processing may take 5-10 business days.

Limitation of Liability

BakeSuccess Hub provides educational content "as is" and makes no guarantees about career outcomes or financial success. Our liability is limited to the amount paid for courses. We are not responsible for indirect or consequential damages.

DMCA Policy

Copyright Protection

BakeSuccess Hub respects intellectual property rights and expects users to do the same. We respond to valid copyright infringement notices in accordance with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

To file a copyright infringement notice, please provide:

• Description of copyrighted work claimed to be infringed
• Location of allegedly infringing material on our site
• Your contact information and electronic signature
• Statement of good faith belief that use is not authorized
• Statement of accuracy and authorization to act on copyright owner's behalf

DMCA Agent Contact

Send DMCA notices to: [email protected]

Address: 789 Culinary Avenue, Chicago, IL 60601, USA

Counter-Notification

If you believe content was removed in error, you may file a counter-notification. We will restore content within 10-14 business days unless copyright owner files court action.

Repeat Infringer Policy

Accounts of users who repeatedly infringe copyright may be terminated at our discretion.

GDPR Compliance

Legal Basis for Processing

We process personal data based on legitimate interests for providing educational services, contract performance for enrolled students, and consent for marketing communications.

Your Rights Under GDPR

• Access: Request information about personal data we hold
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of personal data ("right to be forgotten")
• Portability: Receive personal data in structured format
• Objection: Object to processing based on legitimate interests
• Restriction: Limit how we use your personal data

Data Processing Activities

We process data for course delivery, payment processing, customer support, marketing communications (with consent), and legal compliance. Data is retained as long as necessary for these purposes.

International Transfers

Data may be transferred outside the EU to service providers in countries with adequate protection or under appropriate safeguards.

Contact Our DPO

For GDPR-related inquiries, contact our Data Protection Officer at: [email protected]

Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and analyze website performance.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Help us understand how visitors interact with our site
• Functionality Cookies: Remember your preferences and provide personalized features
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

Third-Party Cookies

We may use third-party services like Google Analytics, payment processors, and educational platforms that set their own cookies. These are governed by respective privacy policies.

Managing Cookies

You can control cookies through browser settings, but disabling essential cookies may affect website functionality. You can also manage preferences through our consent banner.

Cookie Retention

Session cookies expire when you close your browser. Persistent cookies remain until expiration date or manual deletion. Most cookies expire within 1-2 years.